Privacy Policy
We clearly explain how we collect, use, and protect your data.
Who are we?
Write&Hear is an online platform that provides text-to-speech services. This policy covers the processing of your personal data when you use our site and services.
- Site: writeandhear.com
- Data controller: E&M
- Purpose: To provide, improve, secure our services, and fulfill our legal obligations.
What data do we collect?
We may process the following categories of data; details may vary depending on your account and usage:
- Identity and contact data — Name, email address, country/language preference, account information.
- Usage data — Page views, clicks, session and referral information.
- Device/technical data — IP, browser type/version, operating system, display, and performance metrics.
- Cookies and similar technologies — Cookies to remember your preferences, maintain session, and for analytics/ads measurement.
- Payment data — Transaction IDs and billing information via payment providers (card data stored by provider).
- User content — Texts you submit for TTS, titles, and optional project notes.
How do we use your data?
We process data based on our legitimate interests, performance of a contract, and legal obligations:
- • To provide services and operate your account (TTS generation, file download, etc.).
- • To perform analytics for product improvement and bug fixing.
- • To implement security measures against fraud and abuse.
- • To send account, support, and transaction notifications.
- • To share campaigns and updates if you have consented.
- • To comply with legal requests and obligations.
Google AdSense
Google AdSense may be used on our site. Google and its partners may collect information about your visit via cookies or similar technologies.
- • Google may process data to personalize and measure ads.
- • You can disable personalized ads or change your ad settings.
- • Consent mechanisms are applied for EU/EEA users.
You can manage your ad preferences at: adssettings.google.com · aboutads.info/choices
Analytics
We may use analytics tools (e.g., Google Analytics) to understand site traffic and product performance.
- • IP anonymization and data retention controls may be enabled.
- • You can reject analytics cookies via cookie preferences.
- • The policies of the tool providers apply.
Payments
Payments are processed through secure third-party providers.
- • Providers store and process card data in their systems.
- • We receive only necessary transaction metadata (e.g., transaction ID).
Data retention
We retain data for as long as necessary for our purposes and legal obligations.
- • Account data: Deleted or anonymized within a reasonable period after account closure.
- • Logs/analytics data: Retained as long as needed for functional purposes and legal periods.
Your rights
Depending on local laws, you may have the following rights:
- • Request access (what data we hold about you).
- • Request correction (fix incomplete/inaccurate data).
- • Request deletion (right to be forgotten).
- • Request restriction of processing.
- • Object to processing based on legitimate interest and marketing.
- • Data portability.
- • File a complaint with a competent supervisory authority.
Additional rights under CCPA may apply for California residents.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect data from them.
International data transfers
Data may be transferred abroad, including countries where our service providers are located, with legal safeguards in place.
Security
We apply encryption, access control, and regular security reviews to protect your data.
Changes to this policy
We may update this policy from time to time. We will announce significant changes on the site.
Contact us
Contact us for any questions, requests, or feedback.
- Email: [email protected]
- Address: Via email